Kevin Kelly, the author of what Tim Ferris calls the most important thing ever written about marketing, 1,000 True Fans, shares some really cool data that Ramit Sethi shared from his company.
This is 1,000 true fans in action!
And while it is a much bigger scale than you are probably operating at currently (me too!), the principles are 100% the same.
BTW don't miss the episode I did about 1,000 true fans for TEM: